Power to Switch takes your privacy very seriously. We handle your data with great care and are committed to protecting it. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998, and this privacy policy.
What personal information do we collect and why?
We collect information about you for two main reasons.
Firstly, we require certain personal information about you to be able to provide any comparisons. The comparison service will collect details on current energy use, current supplier, payment method. We will also collect some personal information such as name and/or email address.
We will also email details of your comparison quote and options whether you switch or abandon the switching process. You can opt-out of receiving information from us whenever you provide personal data, or by sending an email to PowertoSwitch.co.uk. If you decide to register an account with PowertoSwitch.co.uk we will ask for your email address.
Secondly, we collect information to better understand our users so we can improve our service to you. We will not send you any communications, or pass your information onto any third parties unless you have given us specific permission to do so. Where you have given us permission, we will only send you emails, that we believe may be of interest to you or which you have ‘opted-in to receive.
On occasion, we may also ask you for other personal information in connection with surveys, market research or feedback on any ideas we have to improve our service. Your participation in these features is purely voluntary.
How is my personal information kept secure?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
You may choose to restrict the collection or use of your personal information in the following ways; whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@powertoswitch.co.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen but again you can choose not to receive this.
Use of cookies
If your browser is set up to accept them, we also use a feature known as a cookie. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Privacy policy updates
We aim to ensure that the information that we hold about you is accurate and up to date. If you want to check the information that we hold about you, you can do so by emailing Power to Switch. If you find the data to be inaccurate we will correct it promptly, or delete it if you instruct us to do so.
If you have any questions about our privacy policy, please also contact PowertoSwitch.co.uk
Power to Switch LTD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.